Support Center
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Frequently Asked Questions
Is E-Sekolah really free?
Yes! E-Sekolah is 100% free for all schools. There are no hidden fees, no subscriptions, and no premium tiers. We believe every school deserves access to modern management tools.
Do students need to install an app?
No app installation is required! Students can check in using any device with a web browser. Simply scan the QR code with their phone's camera and they'll be taken to the check-in page.
How does QR code check-in work?
QR code check-in works through personalized student name cards that make taking attendance quick and easy. Here's how it works:
- Student Name Cards: Each student gets a printed name card with their photo, name, and a unique QR code for quick identification.
- Quick Scanning: When students arrive, teachers simply scan the QR code on each student's name card using any phone, tablet, or computer with a camera - no special app needed.
- Instant Verification: The system immediately shows the student's information on screen so teachers can confirm they've checked in the right person.
- One-Click Check-In: Teachers review the student details and click "Confirm" to mark them present - this prevents mistakes and ensures accuracy.
- Automatic Recording: Attendance is instantly saved in the system, updating the class roster in real-time.
Benefits: This system is much faster than traditional roll call, prevents duplicate check-ins, and provides backup options like manual student search if needed.
How can I quickly see who's absent?
Your dashboard displays absent students prominently with a visual alert. You can click to see the full list of absent students and take immediate action, such as contacting parents or recording reasons for absence.
Can I add multiple students at once?
Yes! Use the "Bulk Add" feature to upload multiple students via spreadsheet. This is a huge time-saver when setting up new classes or importing existing student rosters.
Is my school's data secure?
Absolutely. We implement enterprise-grade security measures to protect your data. All data is encrypted, and we follow industry best practices for data security and privacy. Read our Privacy Policy for more details.
Can multiple schools use E-Sekolah?
Yes! E-Sekolah supports multiple schools. Each school has its own admin who manages their school's data, and teachers can access only their assigned schools.
Can I generate reports?
Yes! E-Sekolah provides various reports including attendance reports, student lists, and class summaries. You can view real-time statistics on the dashboard and generate printable reports as needed.
Still Need Help?
Our team is ready to assist you with any questions or issues you may have.
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